Henry Draughon is president and owner of Process Delivery Systems (PDS), a business process consulting firm. PDS helps clients define, document, and optimize their critical business processes. PDS delivers end-to-end processes, integrated policies, and associated resources in a visually intuitive manner that quickly gets all stakeholders on the same page.
Draughon is a former naval flight officer and air traffic control officer. He has a master’s degree in Business Administration and Communications and has an extensive background in information technology, project, and process management.
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